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Wrong size? Color wasn't quite right? No problem. We make returns very, very easy.
Ship to multiple addresses. Track your delivery or return. And get information about delivery times.
Ellos® gladly ships to 105 countries around the world.
Get up-to-the-minute information about your order(s). Track deliveries and returns.
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Buying a gift card or need to know how to redeem one?
Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be exchanged for FREE within 30 days of purchase (excludes items shipped directly from 3rd party brands, items purchased through Amazon or using PayPal). We are happy to process an exchange for a new size, color, or different item at no additional shipping charge.
If you would prefer to return the item, all unworn, unwashed or defective merchandise can be returned within 90 days of purchase for a refund of the purchase price (excluding shipping and prepaid return label charges). For Returns made after 90 days we will issue a gift card equal to the purchase price (less shipping and prepaid label charges) that can be used toward a future purchase. **All international orders are final after 90 days.**
Click here to visit our return center